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Winning the Professional Services Sale : Unconventional Strategies to Reach M...
£19.14
RRP £27.97
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Located in: Castle Donington, United Kingdom
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Estimated between Thu, 23 May and Tue, 11 Jun to 43230
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eBay item number:404892945924
Item specifics
- Condition
- Book Title
- Winning the Professional Services Sale : Unconventional Strategie
- ISBN
- 9780470455852
- Publication Year
- 2009
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Winning the Professional Services Sale: Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity
- Item Height
- 229mm
- Publisher
- John Wiley & Sons INC International Concepts
- Item Width
- 152mm
- Subject
- Marketing
- Item Weight
- 404g
- Number of Pages
- 224 Pages
About this product
Product Information
An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.
Product Identifiers
Publisher
John Wiley & Sons INC International Concepts
ISBN-13
9780470455852
eBay Product ID (ePID)
91572217
Product Key Features
Publication Name
Winning the Professional Services Sale: Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity
Format
Hardcover
Language
English
Subject
Marketing
Publication Year
2009
Type
Textbook
Number of Pages
224 Pages
Dimensions
Item Height
229mm
Item Width
152mm
Item Weight
404g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Far Corner Europe Limited
Barbara Blake
19-20 Bourne Court
Southend Road
Woodford Green
Essex
IG8 8HD
United Kingdom
Value added tax number:
- GB 307932304
Company registration number:
- 10691061
I certify that all my selling activities will comply with all EU laws and regulations.
Seller assumes all responsibility for this listing.
eBay item number:404892945924
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Item location:
Castle Donington, United Kingdom
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| Postage and packaging | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| £15.99 | £15.99 | United States | Standard Delivery (Standard Int'l Postage) |
| Dispatch time |
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| Will usually dispatch within 10 working days of receiving cleared payment. |
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Returns policy
| After receiving the item, cancel the purchase within | Return postage |
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| 30 days | Buyer pays for return postage |
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Seller Feedback (81,727)
a***5 (37)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item, exactly as described. The packaging was very poor but item arrived undamaged. Communications and dispatch time were also poor but overall a successful transaction.
r***c (1943)- Feedback left by buyer.
Past 6 months
Verified purchase
Pros - polite communication, low prices, generous discount offered for damaged book.
Cons - very slow communication which tends to be generic and promises much but delivers little, heavy book was sent in a jiffy bag and arrived damaged, had to get Ebay involved to action the promised partial refund.
Summary - 'pile it high and sell it cheap' organisation which is unable to provide efficient customer service and makes the mistake of not packaging books correctly. Will not buy from them again.
g***e (287)- Feedback left by buyer.
Past year
Verified purchase
Happy with item , communication with seller and price . some feedback for buyers and seller ,item came in a thin single layer bubble wrap envelope when it is a heavy ,easily damageable item , lucky it was intact and undamaged , and second item came faster than date once purchased but was listed at 3-5 days which wasn't exactly accurate
Product ratings and reviews
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