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Design Issues for Service Delivery Platforms : Incorporate User Experience: a...
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A book that has been read, but looks new. The book cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. May have no identifying marks on the inside cover. No wear and tear. See the seller’s listing for full details and description of any imperfections.
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£15.99 Standard Int'l Postage.
Located in: Castle Donington, United Kingdom
Delivery:
Estimated between Tue, 15 Jul and Thu, 24 Jul to 94104
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eBay item number:405780166049
Item specifics
- Condition
- Book Title
- Design Issues for Service Delivery Platforms : Incorporate User E
- ISBN
- 9783658105402
- Publication Year
- 2015
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs
- Item Height
- 210 mm
- Publisher
- Springer Fachmedien Wiesbaden
- Subject
- Computer Science
- Item Weight
- 6341 g
- Item Width
- 148 mm
- Number of Pages
- 453 Pages
About this product
Product Information
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.
Product Identifiers
Publisher
Springer Fachmedien Wiesbaden
ISBN-13
9783658105402
eBay Product ID (ePID)
214753633
Product Key Features
Number of Pages
453 Pages
Language
English
Publication Name
Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs
Publication Year
2015
Subject
Computer Science
Type
Textbook
Format
Paperback
Dimensions
Item Height
210 mm
Item Weight
6341 g
Item Width
148 mm
Additional Product Features
Country/Region of Manufacture
Germany
Item description from the seller
Seller business information
VAT number: GB 307932304
CRN: 10691061
About this seller
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Seller Feedback (94,697)
- 3***3- Feedback left by buyer.Past 6 monthsVerified purchaseAn excellent eBay seller. Great communication. They worked with me to ensure a great experience. The book I bought was all better than described, packed very well and securely, and shipped fast. The asked amount was a very fair market value. I would highly recomment this seller, and would not hesitate to order from them again. Thank you!
- t***r (1856)- Feedback left by buyer.Past monthVerified purchaseIt was ordered 19th May and item stated it would take a few days but arrived 30th May with 48 hr Royal Mail tracking??? The postage location was in UK but came from the USA luckily it arrived in time as a present so just be mindful if need it quickly. Otherwise item as described and good price would recommend and purchase from again.
- r***d (27)- Feedback left by buyer.Past monthVerified purchaseI am not happy with the service. I placed the order on 28th May and then received notification that the item would not be dispatched until July, so I immediately cancelled the order. The seller responded to say they had no record of the order. I assumed that the cancellation request has been actioned. I have now received an email from eBay saying that the seller refuses to cancel as it is too late. How can immediate cancellation be too late. Very poor service.
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