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Crucial Conversations: Tools for Talking When Stakes are High
US $5.61
Approximately£4.17
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
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Postage:
Free USPS Media MailTM.
Located in: Buford, Georgia, United States
Delivery:
Estimated between Thu, 31 Jul and Tue, 5 Aug to 94104
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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Seller assumes all responsibility for this listing.
eBay item number:405939671806
Item specifics
- Condition
- Release Year
- 2002
- Book Title
- Crucial Conversations: Tools for Talking When Stakes are High
- ISBN
- 9780071401944
About this product
Product Identifiers
Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182
Product Key Features
Number of Pages
264 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Language
English
Publication Year
2002
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Type
Textbook
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2002-001129
Dewey Edition
23
Dewey Decimal
302.346
Table Of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Synopsis
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you., The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
LC Classification Number
BF637.C45.C78 2002
Item description from the seller
Seller business information
Seller Feedback (7,356)
- z***r (1283)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller, exactly as pictured/described. quick shipping, well packaged. Books arrived in very, very good shape. A very good value for the price. Book was shipped sepeartely from the main package (4 books total) which caused some confusion when receiving them, but I figured it out. 2 tracking numbers actually used (2 packages), but only one was listed.
- v***e (1)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived quickly and was in good condition for a used textbook, just as described. Priced great. Appears just as pictured. Basic level one Spanish textbook which touches on culture as well as grammar and vocabulary. Item was shipped in thin plastic envelope and could've used better packing, but was not damaged during delivery. Would use this seller again.
- m***0 (334)- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome book with great value and amazing quality. The condition of the book upon arrival was exceptional and definitely came as described by the seller. The appearance was on point and the book was unscathed while going through transit. The shipping was good and the package had accurate tracking information while in transit. Thank you to the seller for a great transaction and experience. I look forward to doing business with you again in there future!
Product ratings and reviews
Most relevant reviews
- 28 Oct, 2021Most favourable review
Get it & Do Better
Verified purchase: YesCondition: Pre-ownedSold by: peachdvle
- 19 Oct, 2018
Excellent condition and Read
Verified purchase: YesCondition: Pre-ownedSold by: readingbooks_sendingpostcards
- 22 Feb, 2017
Awesome set!
Verified purchase: YesCondition: Pre-ownedSold by: mts761ms
- 18 Nov, 2019
Crucial Conversations is a Crucial Tool for Wellness
Verified purchase: YesCondition: Pre-ownedSold by: petersenathan
- 30 May, 2019
Crucial conversations as a title is right On point!
Verified purchase: YesCondition: Pre-ownedSold by: thrift.books
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