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Purchased this machine after reading very favourable reviews. The first wash & spin was fantastic, it washed well & was very quiet. Unfortunately after subsequent washes it started to get louder with vibration & movement of the machine in the spin cycle. I telephoned Samsung support & after confirming that all the necessary pre - installation checks had been made they suggested that I should do a further calibration & then every month. This was done & like before at first it was fine then the noise & vibration came back. It has now been calibrated around 7 or 8 times but has very little effect. I called the support line again & they are finally sending out an engineer. Incidentally, apart from the initial calibration there is no mention in the manual about calibrating the machine once a month. Not happy at all with Samsung, I recently purchased a new TV which had to be exchanged twice because of faults. No more Samsung for me.Read full review
Verified purchase: Yes | Condition: New
Excellent washing machine, it is very easy to set up and install. Very quiet when washing and even on the 1400 spin, wash cycles are simple to use. The 5 year guarantee is a reflection on the build quality of this Samsung washing machine.
Verified purchase: Yes | Condition: New