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Six Sigma Ser.: Six Sigma Service by Ade Asefeso MCIPS MBA (2014, Trade Paperback)

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About this product

Product Information

Six Sigma goes in to the details of improving customer service, generating business expansion and gaining knowledge about the service sectors business processes. Most service industries revolve around areas of finance, human resources and sales and marketing. Hence, Six Sigma delves deeply into the subject of soft skills. Six Sigma can be applied to a company that provides housekeeping services. Firstly, the companies working processes would need to be understood. Using the DMIAC method or the define-measure-improve-analyze-control method, Six Sigma can definitely implement quality in any industry. As the main aim of this methodology is to reduce defects, the first step would be detecting the particular defect. Secondly, data will be collected to observe how, why and how often these defects occur. Next, the Six Sigma team implements an outstanding employees method of working as the normal method for all employees. Finally, new employees are taught the correct techniques.

Product Identifiers

Publisher
CreateSpace
ISBN-10
1499365306
ISBN-13
9781499365306
eBay Product ID (ePID)
234601384

Product Key Features

Book Title
Six Sigma Service
Author
Ade Asefeso Mcips Mba
Format
Trade Paperback
Language
English
Topic
Management
Publication Year
2014
Genre
Business & Economics
Number of Pages
116 Pages

Dimensions

Item Length
8.5in
Item Height
0.3in
Item Width
5.5in
Item Weight
7.2 Oz

Additional Product Features

Target Audience
Trade
Series
Six Sigma Ser.

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Six Sigma Ser.: Six Sigma Service by Ade Asefeso MCIPS MBA (2014, Trade Paperback)

Best-selling in Books

The Concise 48 Laws Of Power by Robert Greene (Paperback, 2002)

Atomic Habits by James Clear (Hardcover, 2018)

The Body Keeps the Score: Mind, Brain and Body in the Transformation of Trauma by Bessel van der Kolk (Paperback, 2015)

The Official Highway Code (Paperback, 2022)

IET On-Site Guide (BS 7671:2018+A2:2022) Electrical Regulations (2022, Paperback)

Madrigal's Magic Key to Spanish: A Creative and Proven Approach by Margarita Madrigal (Paperback, 1989)

The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime by MJ DeMarco (Paperback, 2011)

Save on Books

Atomic Habits by James Clear Build Good Habits English and Paperback UK ITEM

Chris van Tulleken Ultra-Processed People (Paperback) FREE SHIPPING Pre Order

The Fast 800 Treats Recipe Book by Dr Clare Bailey; Kathryn Bruton; Dr Michael M

The Anxious Generation: How the Great Rewiring of Childhood by Jonathan Haidt

Driving Theory Test 2024 All Tests Hazard Perception, PC Rom; n

The Ultimate Air Fryer Cookbook: Quick, healthy, energy-saving recipes using UK

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About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features