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The mat itself is really well made and comfortable: however, when I first tried to turn it on, it did not work. I used my old controller and it worked fine, so I then investigated the plug on the new one. It is made up of a two-pin plug inserted into a fused three-pin adaptor. I found that if I wiggled the two-pin bit it made a random contact. I then took it to pieces and found that the two pins will not fit into the brass clips as the should do, so that the end of the two pins sometime just touch the brass clips and sometimes do not, and that it sometimes arcs across. You can see this in the 4th photo. So a really good mat is wrecked by a cheap plug.
Verified purchase: Yes | Condition: New
I bought the pad to warm various areas of my back whilst lying in bed. The pad is big enough to warm, at different times, my neck and shoulders, my middle back and my lower back. It is small enough to move it round with ease. The 90 minute auto switch off means I can go to sleep on it knowing it will turn itself off. It has 3 heat settings although the middle setting meets my needs. The controls are easy to manage althogh perhaps a little cumbersome. Overall I would recommend it to anyone who needs to heat up a small area like the lower back or hip or leg etc.
Verified purchase: Yes | Condition: New
This is a great value heat pad that works perfectly. The box was slightly damaged, so I guess thats why the price was so good, but otherwise the pad is perfect!
Verified purchase: Yes | Condition: New
Very useful and well made item
Verified purchase: Yes | Condition: New
Brilliant
Verified purchase: Yes | Condition: New
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