This is the second purchase of this make / model steam iron. The first one packed up just outside the warranty period & Morphy Richards were somewhat unsympathetic!
However, when it's working this is a fantastic iron ~ very easy to use and does the job well, hence the recommendation.
I love this iron, it is my second one in 5 years but that is my clumsyness. The only reason for a 4 and not 5 star rating is one is not given a spare filter and the flex is too short for me. Otherwise I'd highly recommend it, the iron does a great job.
Product in itself is fine but was not knew as it had water in and the filter in it was used. Too much effort to return so just kept, but disappointing.