Customer 360 : How Data, AI, and Trust Change Everything by Martin Kihn and Andrea Chen Lin (2024, Hardcover)
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By Martin Kihn, Andrea Chen Lin. 107 Chapter 13 Having Faith in the System: How Can We Trust the AI?. 123 Chapter 14 Data Collaboration—A Rising Imperative 135 Chapter 15 Privacy, Compliance, and Consent 143 Chapter 16 Next-generation Analytics for the Enterprise 151 Section Three Data + AI + Trust in the Workplace 161 Chapter 17 AI Hype Versus Reality?.