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Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli (2011, Hardcover)
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Seth Godin, author of Poke the Box. -Mark Sanborn, President, Sanborn & Associates, Inc., and author of The Fred Factor and You Don't Need a Title to Be a Leader. All you have to do is open and use it.
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About this product
Product Identifiers
PublisherMcgraw-Hill Education
ISBN-100071749586
ISBN-139780071749589
eBay Product ID (ePID)111699179
Product Key Features
Book TitleZappos Experience: 5 Principles to Inspire, Engage, and Wow
Number of Pages320 Pages
LanguageEnglish
Publication Year2011
TopicTraining, Industries / Retailing, Customer Relations, Management, E-Commerce / General (See Also Computers / Electronic Commerce), Mail Order, Corporate & Business History
IllustratorYes
GenreBusiness & Economics
AuthorJoseph A. Michelli
FormatHardcover
Dimensions
Item Height1 in
Item Weight18.4 oz.
Item Length8.5 in
Item Width5.6 in
Additional Product Features
Intended AudienceTrade
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