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Certified Six Sigma Master Black Belt Handbook by T. M. Kubiak (Hardcover)

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About this product

Product Identifiers

PublisherQuality Press

ISBN-100873898052

ISBN-139780873898058

eBay Product ID (ePID)117216573

Product Key Features

TopicQuality Control

Book TitleCertified Six Sigma Master Black Belt Handbook

Number of PagesXxiii, 645 Pages

LanguageEnglish

IllustratorYes

GenreBusiness & Economics

AuthorT. M. Kubiak

FormatHardcover

Additional Product Features

LCCN2012-007056

Dewey Edition23

TitleLeadingThe

Dewey Decimal658.4/013

SynopsisOrganizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each process and product. In much the same way, governments are continuously required to do "more with less," enhance budget and organizational performance, and identify innovative ways to increase their impact. There are challenges to applying the Lean-Six Sigma (LSS) tools in the public sector. Examples of these challenges include hierarchical environments, a lack of common goals, and the complexity of working in the public sector. The information included as part of this book provides over 30 spotlights highlighting project examples, lessons learned, and tips and tricks for using LSS in the public sector. These spotlights are based on interviews facilitated with a robust sampling of senior operations strategy practitioners. The LSS methodology focuses on eliminating waste (lean) and then reducing variation (Six Sigma) in a process or product that contains no waste. The information covered in this book will allow someone to have an immediate impact in any public sector organization. It describes some of the most powerful continuous process improvement tools that can be used, with limited training required. This is further enhanced by showing direct correlations to the LSS tools and the challenges that will be faced. Because the public sector spans such a diverse range of organizational charters (such as transportation, education, and defense), this book does not focus solely on either manufacturing or services. Rather, it provides a balanced approach to utilizing LSS in all environments.

LC Classification NumberTS156.K8237 2012