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ManageFirst : Hospitality Human Resources Management and Supervision with Answer Sheet by National Restaurant National Restaurant Association (2012, Trade Paperback)

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About this product

Product Identifiers

PublisherPearson Education

ISBN-100132175258

ISBN-139780132175258

eBay Product ID (ePID)117294515

Product Key Features

Number of Pages368 Pages

LanguageEnglish

Publication NameManagefirst : Hospitality Human Resources Management and Supervision with Answer Sheet

SubjectIndustries / Hospitality, Travel & Tourism

Publication Year2012

FeaturesRevised

TypeTextbook

Subject AreaBusiness & Economics

AuthorNational Restaurant National Restaurant Association

FormatTrade Paperback

Dimensions

Item Height0.5 in

Item Weight25.8 Oz

Item Length10.9 in

Item Width8.6 in

Additional Product Features

Edition Number2

Intended AudienceCollege Audience

Table Of Content1 FOOD SERVICE OPERATIONS ARE LABOR-INTENSIVE 2 RECRUITING THE BEST EMPLOYEES 3 EMPLOYEE ORIENTATION AND TRAINING 4 FOUNDATIONS OF EFFECTIVE EMPLOYEE PERFORMANCE 5 FACILITATING EMPLOYEES' WORK PERFORMANCE 6 MEETING WORKSHIFT STANDARDS 7 EMPLOYEE PROFESSIONAL DEVELOPMENT PROGRAMS 8 ENSURING A LAWFUL WORKPLACE 9 EMPLOYEE COMPENSATION AND BENEFITS 10 MANAGING A SAFE AND HEALTHY WORKPLACE

Edition DescriptionRevised edition

SynopsisAppropriate for HUMAN RESOURCES MANAGEMENT & SUPERVISION courses within Culinary Arts and Hospitality Management departments. This text focuses on HUMAN RESOURCES MANAGEMENT & SUPERVISION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program® from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam., This text focuses on HUMAN RESOURCES MANAGEMENT & SUPERVISION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program(R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam., This text focuses on HUMAN RESOURCES MANAGEMENT & SUPERVISION topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program® from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.