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About this product
Product Identifiers
PublisherElsevier-Health Sciences Division
ISBN-100750693061
ISBN-139780750693066
eBay Product ID (ePID)127359976
Product Key Features
Number of Pages344 Pages
LanguageEnglish
Publication NameProfessional Communications in Eye Care
SubjectOptometry
Publication Year1993
TypeTextbook
AuthorEllen Richter Ettinger
Subject AreaMedical
FormatTrade Paperback
Dimensions
Item Weight17.3 Oz
Item Length9.4 in
Item Width6.7 in
Additional Product Features
Intended AudienceScholarly & Professional
LCCN93-006134
Reviews"Professional Communications in Eye Care is the first empirically based communications text written for optometrists and provides an invaluable service for the optometry community. It may prove to be the most important book students study as optometrists-in-training." From the Foreword by Mack Lipkin, Jr, MD, President and Chairman, American Academy on Physician and Patient, Baltimore; Associate Professor of Clinical Medicine and Director, Division of Primary Care and Internal Medicine, New York University Medical Center, New York
Dewey Edition21
IllustratedYes
Dewey Decimal617.7/5
Table Of ContentHow to Use This Book; Introduction: Bridging the Art and Science of Clinical Care; COMMUNICATION SKILLS; Models of Effective Communication; The Patient-Oriented Interview; Good Listening and Responding Skills; Nonverbal Communication Skills; Delivering Bad News: Supportive Communication; Building Doctor-Patient Rapport; Building Patient Compliance; Patient Education: The Doctor as Teacher; Good Recordkeeping; Interdisciplinary Interactions and Communications; Doctor-Staff Communications; APPLYING COMMUNICATION TECHNIQUES IN THE CLINIC; Understanding the Patient's Experience; Optimizing Communication with Specific Patient Groups; Handling Difficult Patient Encounters; Communicating with Psychiatric Patients; Communicating with Pediatric Patients; Communicating with Patients from Special Populations; EXAMINATION OBSERVATIONS; CLINICAL INTERVIEWING: Basic Questions for Primary Care Optometric Interview; Follow-Up Questions on Symptoms; Contact Lens Interview; Vision Therapy Interview; Low Vision Interview; Pediatric Interview; General Medical Interview; INTERVIEW QUESTIONS FOR POTENTIAL OFFICE STAFF MEMBERS
SynopsisA must-have reference to develop effective communication skills to optimize the delivery of clinical care. Specific strategies for interaction are discussed and illustrated in clinical case studies. * - Basic text describing effective doctor-patient communications * - Contains over 80 case studies illlustrating the application of effective communication skills in clinical situations * - Suggests strategies for better communication in difficult clinical situations, including when delivering bad news, when interviewing pediatric, geriatric, psychiatric, or other special patient populations