It is a great book.
Verified purchase: Yes | Condition: Pre-owned
Firstly, I rate CEB, the organisation behind the book, to the extent that I went for a job with them. I think the book makes a lot of sense, its not about being passive and feature focused where the vast majority of people and organisations are...... Certain aspects I'm not so sure about, as I think its down to their interpration....but generally all good
Verified purchase: Yes | Condition: New
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