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ITIL Foundation: ITIL 4 Edition by Axelos (Paperback, 2019)
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Published by TSO, this textbook is an authoritative source for learners seeking to deepen their understanding of ITIL and enhance their career prospects.
- Buy it nowITIL Foundation: ITIL 4 Edition. Third impression 2019 Paperback
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Product Information
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.Product Identifiers
PublisherTSO
ISBN-139780113316076
eBay Product ID (ePID)14046500405
Product Key Features
Publication Year2019
SubjectBusiness
Number of Pages212 Pages
LanguageEnglish
Publication NameItil Foundation: Itil 4 Edition
TypeTextbook
AuthorAxelos
FormatPaperback
Dimensions
Item Height280 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorAxelos
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- 31 Mar, 2021
You go to for Corporate Social Responsibility (CSR) – Strategy!
Procedure Eco-sustainable strategies. Most organizations are fighting the environmental impact of technology with more technology! What is need is improved processes and workflow that embeds sustainability into what every one does, everyday in everything that they do. IT Service Management and the best practice guidance of ITIL provides you with a framework to do that.Verified purchase: YesCondition: New
