It took me a few uses to get used to this product but now I will never go back to hair conditioners which are full of harmful chemicals. One capful of this mixed with water in my plastic salad dressing bottle works a treat - I have very long hair and used to go through so many bottles of conditioner. This lasts much longer. It gets rid of the tangles, yet doesn't leave that slimy feel of normal conditioners. My hair has never been in such good nick!
Well, it's different. You have to dilute it and it's very citrussy smelling. It works well, a really good conditioner - don't be afraid to leave it on a bit longer, it doesn't do any harm.