We will do our best gladly to fix the problem if it was our mistake. JUST A NOTE : We are very easy to get along with. We will do our best to solve them. The product inside is in new condition.
Excellent creamy formula and deep-color payoff---but what a TINY amount of product is given for that big price! You should at least get 5g (which is a normal-size for pot shadows) but this metal pot has just 2g, all of which creamily spills out of the container and winds up under the top lid before it's even first opened. The person I bought this from even made a disclaimer regarding this point, saying this appears to happen to all the shadows in this line when they jostle around during shipping to you. I am in love with the formula and color, but I don't know if I will be buying any more of these.