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Measures of Success : React Less, Lead Better, Improve More by Mark Graban (2019, Trade Paperback)

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About this product

Product Identifiers

PublisherConstancy, Inc.

ISBN-101733519416

ISBN-139781733519410

eBay Product ID (ePID)16038472371

Product Key Features

Number of Pages260 Pages

Publication NameMeasures of Success : React Less, Lead Better, Improve more

LanguageEnglish

SubjectGeneral

Publication Year2019

TypeTextbook

Subject AreaBusiness & Economics

AuthorMark Graban

FormatTrade Paperback

Additional Product Features

Intended AudienceScholarly & Professional

LCCN2019-900752

SynopsisMeasures of Success by Mark Graban is a practical guide for business leaders on how to manage metrics and achieve real and lasting success. Graban explains how organizations depend on metrics, but too often, people react to noise rather than responding to signals. The book outlines methods to chart and manage metrics systematically, sustainably, and meaningfully, with case studies from healthcare, software companies, and other industries. This book teaches readers to identify signals in metrics and respond appropriately, to waste less time chasing their tails and more time responding to signals that really matter. Measures of Success is a must-read for leaders who want to motivate their teams, improve their processes, and drive better results. Are you tired of constantly reacting to every little change in your organization's metrics? Are you overwhelmed by the sheer amount of data you have to sift through, wondering which metrics are meaningful and which are just noise? If so, "Measures of Success: React Less, Lead Better, Improve More" is the book for you. Written by Mark Graban, a renowned expert in the field of process improvement, this book offers a practical guide to managing your organization's metrics more effectively and sustainably. With vivid stories and clear examples drawn from various industries, including healthcare and software, Graban shows you how to identify meaningful signals in your metrics and respond to them systematically. "Measures of Success" is not about gaming the system or fudging the numbers. It's about delivering real value, understood by everyone, and proven with data. With this book, you'll learn how to chart and manage your metrics in any organization or setting, so you can know what's working, what's not, and what to change. And why. But this book is not just for executives and leaders. It's for anyone who wants to improve their organization's performance, whether you're a frontline worker, a manager, or an analyst. "Measures of Success" teaches you how to convert data, metrics, and charts into knowledge and wisdom, so you can make decisions based on facts instead of opinions, hunches, or feelings. Key takeaways: Don't manage the metric. Do manage the work. Metrics are the result of your work. Improving work improves results. Two data points are not a trend. Three? Four? Not usually. A dozen or more? You betcha. Data only has meaning when compared over time. Context tells the story. A chart tells a better story than a list of numbers. Every. Time. More than what happened, be able to predict what's likely to happen. Fluctuations occur for every metric. Process behavior charts show what to respond to, and what to ignore. Save your breath and time explaining the noise of a metric, since there's no 'root cause'. Measure often. Weekly over monthly. Daily, even better. Respond thoughtfully, versus react mindlessly. So if you're ready to jump off the metrics rollercoaster and start responding to signals instead of reacting to noise, "Measures of Success" is the book you need. You'll learn a better way to manage your measures, and you'll be able to answer three critical questions for your business: Are we achieving our target? And, how often? Occasionally? Consistently? Are we improving? And, can we predict our future performance? How do we improve? And, when do we react? When do we ignore? When do we improve? With the help of "Measures of Success," you can stop reacting to noise and start responding to signals. You can improve your organization's performance in significant and sustainable ways, and you can prove that you're doing it. So why wait? Get your copy of "Measures of Success: React Less, Lead Better, Improve More" today!&, STOP REACTING TO NOISE. START RESPONDING TO SIGNALS. Measures of Success shows business leaders how. A PRACTICAL GUIDE FOR HOW TO MANAGE YOUR METRICS Organizations depend on metrics for their business. Question is, are they helping people do the right things? Or, encouraging them to overreact to every uptick, downturn, and change? In other words, reacting to noise. Noise is present in every metric. But, it's our reaction to noise that causes waste and stress. Too often, people don't recognize this. Like feeling stuck on a rollercoaster you no longer enjoy. We do and explain things that don't help us improve. At the cost of doing things that do. No need to be jittery about every change in a metric. Not by a long shot. Measures of Success shows a better way to chart and manage your metrics, in any organization or setting. For your business processes and activities, you need to know what's working , what's not , and what to change . And why. Then, you can determine what to stop doing , what to start doing , what to keep doing . So you can... Jump off the metrics rollercoaster, by responding to signals. Systematically. Sustainably. Learn how to identify meaningful signals in a metric. To respond just right. Or perhaps, not at all. You'll learn how with methods easy to understand, making it obvious what activities to do next. Loads of vivid stories and clear examples from healthcare, software companies, and more. With compelling case studies from the news and personal lives, too. "What gets measured gets managed." We've all heard that. But did you ever learn how to manage a metric? This ain't about gaming the system or fudging the numbers. This is about delivering real value, understood by everyone, and proven with data. Learn a better way to manage your measures. AFTER READING MEASURES OF SUCCESS ...you'll be able to answer three critical questions for your business. 1) Are we achieving our target? And, how often? Occasionally? Consistently? 2) Are we improving? And, can we predict our future performance? 3) How do we improve? And, when do we react? When do we ignore? When do we improve? ...AND HOW CAN WE PROVE WE'RE IMPROVING? How would you feel if you could answer these questions for your business? Measures of Success shows you how. PROCESS BEHAVIOR CHARTS This book teaches you a proven method for filtering out noise, so we can identify signals. This means we waste less time chasing our tail and more time responding to signals that really matter, heading off small problems before they become big, or showing that we've boosted performance in in significant and sustainable ways.