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Emotional Intelligince at Work: How to Make Change Stick by J. Maddocks (Paperback, 2014)

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Making change stick can be difficult. All too often, following developmental coaching or inspirational training the individual will gradually revert back to their old ways of feeling, thinking and behaving. Emotional Intelligence @ Work explains how to make change sustainable by addressing the underlying attitudes that underpin a person's thinking and feeling that then drive their behaviour, habits and performance. Other approaches to Emotional Intelligence (EI) focus on personality traits and intelligence (which are relatively fixed) and competencies (that are relatively short-lived). Emotional Intelligence @ Work provides a fresh perspective on EI, based upon the latest brain science, and puts attitudes at the heart of achieving enduring change. This book provides the coach with a comprehensive overview of what defines EI, the underlying neuroscience of EI, along with a toolkit for putting EI into practice. It explains how using the EIP questionnaire one can measure and help develop emotionally intelligent attitudes; the missing link that turns an individual's potential into effective and sustainable performance.