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The quality is great. Solid feel to the entire unit. The button is big and feels precise when you push it. It doesn't feel cheap. I did a DIY installation. The instruction were easy and complete and the set up went very well. A small, but an informative video is available to ensure installation goes without mistakes. Make sure you have plenty of Wi-Fi signal. I added a range extender to my Wi-Fi to ensure I had a good signal to my Doorbell Pro. The video and still pictures are clear and the night vision works very well. The phone app is easy to use. Detection areas can be custom adjusted to eliminate false alerts. The only downside is that you must subscribe to their video storage service if you want to keep a file of videos and pictures.
Verified purchase: Yes | Condition: New
I did a lot of research before buying the Ring Video Doorbell Pro. I knew was I was getting into, how it works, how to install it, and what people were saying about it before I bought it. Having done my research, the installation was pretty straightforward if you have some basic electrician skills. I had to upgrade my 35-year-old doorbell transformer in order to have enough power to run the Ring Pro. To get the motion sensing to work properly, I had to set the sensing area to just the area of my porch where I expected visitors to the home (avoiding the street and sidewalk), and maxed out the motion detection sensitivity. Yes, I get an alert whenever a cat or squirrel crosses my porch (see photos), but since I turn off my phone at night, it's not a nuisance. Ring does a poor job of explaining how their "Cloud storage" Protect plan works, but I figured it out eventually. I think the video doorbell will be most handy for being alerted of package deliveries (nobody seems to want to ring the doorbell these days). The idea that I can be thousands of miles from my home and see who or what is on my front porch and talk interactively with visitors (wanted or unwanted) is pretty cool.Read full review
Verified purchase: Yes | Condition: New
Awesome user experience setting up the motion zones. The device comes with four face plates (as described), but it also comes with wedges to angle the camera toward wherever you like. It is very responsive, and sends notifications immediately. The image is very clear with exceptional quality. It is true HD, to be sure. The motion sensor is very sensitive, picking up motion from approximately 50 feet away, and the live video is crisp and clear. All in all, this is an exceptional product.
Verified purchase: Yes | Condition: New
Cons- Two way talk is muffled and hard to understand the person that you are talking to. takes a little while for the picture to show up on your phone , on my phone approx. 5 seconds for picture to become clear. pros- motion detector works great, after the picture becomes clear great video. Easy to install after you get the right transformer. Would I buy it again ? yes
Verified purchase: Yes | Condition: New
The benefits of this product far outweigh the minor issues we had with the installation. Mounting it and connecting wires was very easy. Our existing doorbell, which was a digital chime type, didn't like the Ring door bell signal and resulted in some very bizarre sounds. There is a diode that gets connected to the doorbell itself, but it didn't resolve the issue. We decided that we liked the Ring features more than the digital chime doorbell, so we simply bought a new mechanical doorbell which worked perfectly.
Verified purchase: Yes | Condition: New
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