I've read so many positive & negative reviews on this. I decided to try it, and at my age, I'll try anything that's going to improve my lines & wrinkles. One of the negatives I've read is about the pilling. I did not have any of this. I followed the directions & used my spoon, and it goes on and able to smooth in my skin. Yes, it's thick, but it's easier to work with a very small amount. Think of it this way, it'll last a lot longer. On my downside, I'm 81 yrs old & on a limited income, so this, to me, is a luxury. Just wish it wasn't so expensive. Final note: "My daughter said my skin looked incredible"compared to my previous skin products i was using.