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Managing Workplace Negativity by Gary S. Topchik (2000, Hardcover)
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MANAGING WORKPLACE NEGATIVITY By Gary S. Topchik - Hardcover **BRAND NEW**.
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About this product
Product Identifiers
PublisherAmacom
ISBN-100814405827
ISBN-139780814405826
eBay Product ID (ePID)1741129
Product Key Features
Book TitleManaging Workplace Negativity
Number of Pages208 Pages
LanguageEnglish
Publication Year2000
TopicHuman Resources & Personnel Management, Labor & Industrial Relations, General, Workplace Culture
GenrePolitical Science, Business & Economics
AuthorGary S. Topchik
FormatHardcover
Dimensions
Item Height0.8 in
Item Weight15.9 Oz
Item Length9 in
Item Width6 in
Additional Product Features
Intended AudienceTrade
LCCN00-044186
Dewey Edition21
Dewey Decimal658.3/14
SynopsisThe symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: Managing Workplace Negativity. Workplace negativity may seem like an intangible problem - but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: * Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger"" * Confront their own negativity * Recognize negativity ""trigger points"" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity." ", "The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: Managing Workplace Negativity. Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: * Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger"" * Confront their own negativity * Recognize negativity ""trigger points"" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity."
LC Classification NumberHF5549.5.M6T67 2001
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