Getting to Yes: Negotiating Agreement Without Giving in by Bruce Patton, Roger Fisher, William L Ury (Paperback / softback, 2011)
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Product Description : Getting to Yes: Negotiating Agreement Without Giving In The key text on problemsolving negotiationupdated and revisedSince its original publication nearly thirty years ago Getting to Yes has helped millions of people learn a better way to negotiate One of the primary business texts of the modern era it is based on the work of the Harvard Negotiation Project a group that deals with all levels of negotiation and conflict resolutionGetting to Yes offers a proven stepbystep strategy for coming to mutually acceptable agreements in every sort of conflict Thoroughly updated and revised it offers readers a straight forward universally applicable method for negotiating personal and professional disputes without getting angryor getting taken ( it is an used product)