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Powerful Phrases for Dealing with Difficult People : Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities by Renee Evenson (2013, Trade Paperback)
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30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions.
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About this product
Product Identifiers
PublisherAmacom
ISBN-100814432980
ISBN-139780814432983
eBay Product ID (ePID)176584814
Product Key Features
Book TitlePowerful Phrases for Dealing with Difficult People : Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Number of Pages240 Pages
LanguageEnglish
TopicHuman Resources & Personnel Management, Business Communication / General, Conflict Resolution & Mediation, Word Lists, Workplace Culture
Publication Year2013
GenreReference, Business & Economics
AuthorRenee Evenson
FormatTrade Paperback
Dimensions
Item Height0.6 in
Item Weight9.3 oz.
Item Length9.1 in
Item Width6 in
Additional Product Features
Intended AudienceTrade
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