Product Information
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. *4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. *The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. *The online audio provides valuable listening practice to accompany each unit.Product Identifiers
PublisherHarperCollins
ISBN-139780007431984
eBay Product ID (ePID)179483741
Product Key Features
Number of Pages160 Pages
Publication NameHotel and Hospitality English: A1-A2 (Collins English for Work)
LanguageEnglish
SubjectTeaching
Publication Year2012
TypeTextbook
AuthorMike Seymour
SeriesCollins English for Work
Dimensions
Item Height148 mm
Item Weight380 g
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorMike Seymour