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The Ombudsman Handbook - 9780786448968 - Picture 1 of 1

The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program by Patricia O'Rourke, James T. Ziegenfuss (Paperback, 2010)

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ISBN-13: 9780786448968, 978-0786448968. The Ombudsman Handbook Designing and Managing an Effective Problem-Solving Program. Format: Paperback.