Useless toy
Purchased a Pleasant Hearth fireplace insert. Big mistake. It arrived well
packed, quickly, and undamaged. However, upon unpacking the device,
I soon realized there were problems. While the insert was in good con-
ditions, I realized the electric cord was far too short for my outlet. As a
fireplace insert, the device will fit into a small firebox. No problem there.
However in the US, any electric outlet must be located away from the
hearth itself. A 3 1/2’-4’ electric cord is far too short to reach an outlet
that typically is 6’-8’ from any heat operation. (Safety...fire hazard). Also,
after removing the insert from my firebox, and plugging it in to check it’s
operation, I found other problems. It would turn on and it barely lit up.
What a joke! An pricey useless toy! It doesn’t even blow heat! Why make
something that looks like a fireplace insert when it serves no purpose?
Verified purchase: YesCondition: New