Table Of ContentPreface.Chapter 1. Introduction to Law Office Management.Chapter. 2. Ethics and Malpractice.Chapter 3. Staff Manuals, Total Quality Management, Marketing, and Planning. Chapter 4. Client and Communication Skills. Chapter 5. Timekeeping and Billing. Chapter 6. Client Trust and Law Office Accounting. Chapter7. Calendaring, Docket Control, and Case Management. Chapter 8. Human Resource Management.Chapter 9. File and Law Library Management. Chapter 10. Law Office Equipment, Technology, Office Layout, Space Management, Security, and Leases. Appendix. Glossary. Index
SynopsisPractical Law Office Management, 2nd Edition, explores how law office management applies to practicing legal assistants. It identifies the subject matter that today's paralegals need to master in order to be successful. The text is practically focused and includes quotes from actual legal assistants. It also provides real-life examples, up-to-date Internet web sites for expanded research, practical exercises, pertinent software and tutorials, and current cases on topics related to law office management. Subjects covered in the text include budgets, client communication, staff manuals, marketing, billing, case management and docketing, human resources, and file and law library management., Practical Law Office Management, 2nd Edition is targeted to the paralegal education market, including college level and certificate training coursework. However, it is also a useful on-the-job reference for practicing legal professionals.