Used a handful of times but now surplus to requirements. Only the sandwich plates were used - the other plates remain in their wrapping. Sandwich plates are in good, clean condition bit there are some heat/grease stains under the plates. Have misplaced the instructions but they are likely online Collection from Biggin Hill, Kent only
After trying some better known brands and finding them wanting I decided to select a more expensive one and try, the Cusineart is larger and far less plastic, it has a dependable latch and the hinge is above the level of the cooking plates this allows the plates to close level onto the food and latch securely. Possibly a little expensive if only occasionally used for toasties, however good, but the grill plates and built in grease trap which saves putting a baking tray or tissue down to avoid the pool of grease found with most of the alternatives. I am satisfied with the product.