Excellence Wins : A No-Nonsense Guide to Becoming the Best in a World of Compromise by Horst Schulze (2019, Hardcover)
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Built to Last: "Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands to embrace the core ideal of sheer unadulterated excellence.