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Hospitality Management Ser.: Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience by Michael C. Sturman, Cherrill P. Heaton and Robert C. Ford (2011, Hardcover)
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- Buy it nowManaging Quality Service in Hospitality : How Organizations Achie
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About this product
Product Identifiers
PublisherDelamr Cengage Learning
ISBN-101439060320
ISBN-139781439060322
eBay Product ID (ePID)200497412
Product Key Features
Number of Pages536 Pages
Publication NameManaging Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience
LanguageEnglish
SubjectCareers / General, Industries / Hospitality, Travel & Tourism
Publication Year2011
TypeTextbook
Subject AreaBusiness & Economics
AuthorMichael C. Sturman, Cherrill P. Heaton, Robert C. Ford
SeriesHospitality Management Ser.
FormatHardcover
Dimensions
Item Height1 in
Item Weight40.1 oz.
Item Length10.1 in
Item Width8.3 in
Additional Product Features
Intended AudienceCollege Audience
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