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Practical IT Service Management: A Concise Guide for Busy Executives by Thejendra BS (Paperback, 2014)

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How can you ensure that IT problems do not damage your business? IT is integral to modern organisations, and the way you manage it can make or break your business. It is not enough for the IT manager to understand the latest technical developments. For your company to succeed, everyone in the IT department must also understand their role in achieving overall business goals. Written in a friendly question-and-answer format, Practical ITSM explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL(R) 2011). The ITIL system is the most widely adopted approach to technical IT service management worldwide. It shows technical support staff how to provide the efficient IT services that are vital to your company's success. Learn how ITIL can help you to: Protect your company's reputation If you system goes down for any length of time, you might not be able to process an order or honour a contract. ITSM helps your business meet customer deadlines and expectations. Safeguard vital information and recover from IT setbacks Without adequate IT service management you could risk losing vital information, like payroll, billing and sales data. Retain momentum With a structured IT service management in place, routine maintenance issues can be quickly resolved, minimising delays and improving productivity. Read this book to see how ITIL can help your IT function support business goals.

Product Identifiers

Publisher
IT Governance Publishing
ISBN-13
9781849285469
eBay Product ID (ePID)
202122969

Product Key Features

Author
Thejendra Bs
Publication Name
Practical It Service Management: a Concise Guide for Busy Executives
Format
Paperback
Language
English
Subject
Management, Business
Publication Year
2014
Type
Textbook
Number of Pages
294 Pages

Additional Product Features

Title_Author
Thejendra Bs
Country/Region of Manufacture
United Kingdom

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Practical IT Service Management: A Concise Guide for Busy Executives by Thejendra BS (Paperback, 2014)

All listings for this product

item 1 Practical It Service Management : A Concise Guide for Busy Executives 2nd Edi...

item 2 Practical It Service Management : A Concise Guide for Busy Executives 2nd Edi...

item 3 B. S. - Practical IT Service Management A Concise Guide for Busy Exec - J555z

item 4 Thejendra BS Practical IT Service Management (Paperback)

About this product

Product Information

Product Identifiers

Product Key Features

Additional Product Features

Best-selling in Adult Learning & University

Secrets Of Mental Math: The Mathemagician's Guide to Lightening Calculation and Amazing Maths Tricks by Arthur Benjamin, Michael Shermer (Paperback, 2006)

Behave: The Biology of Humans at Our Best and Worst by Robert M Sapolsky (Paperback, 2018)

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, Tahl Raz (Paperback, 2017)

Code of Practice for In-service Inspection and Testing of Electrical Equipment by The Institution of Engineering and Technology (Paperback, 2020)

Ordinary Men: Reserve Police Battalion 11 and the Final Solution in Poland by Christopher R Browning (Paperback, 2001)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

The Falsification of History: Our Distorted Reality by John Hamer (Paperback, 2013)

Save on Adult Learning & University

The Seven Wonders of the Ancient World by Bettany Hughes. Hardcover. New

Death's End by Cixin Liu (English) Paperback Book

KS1 English Targeted Practice Book Handwriting Year 1 Ideal For Catch Up And Le

Windows 11 For Dummies by Andy Rathbone (Paperback, 2022)

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