Tesco advertised this as refurbished. It is as new and i am pleased with it. This machine was probably a return to Tesco as being unsuitable to the original purchaser. It suits me OK but i understand the limitations of Cloudbooks and Chromebooks. Technology can be so confusing which might necessitate returns but allows for the occasional bargain to be had. Very fast boot time and battery lasts a good while (4-5 hours). Given the 32GB (fast eEMC) hard drive cloud storage or a flash drive is essential.