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The Shopkeepers: Storefront Businessesand the Future of Retail by Sofia Borges, Robert Klanten, Sven Ehmann (Hardcover, 2015)
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Good stores still exist. In fact, their numberis growing. Well-designed specialty shopsthat are inspired by the small manufacturersand mom-and-pop operations of thepast are now sprouting up. These outlets aredefying e-commerce and anonymous onlineshopping with outstanding products, originalinterior design, innovative concepts, and, first and foremost, friendly and competentcustomer service.The Shopkeepers explores this new storeculture through examples such as barbershops, fish smokeries, tailors, and milliners, as well as retail spaces specializing in stationery, hardware, buttons, home decor, or coffeemakers.They can be found off the beatentrack as well as in the hearts of major citiesfrom Berlin to Beirut. The book makes itclear that they are all driven by the passionthat their founders and operators have fortheir business ideas and products, whethervintage eyeglasses, textiles from India orChina, specialty books, soaps, olive oils, ortropical fish. While some shops are basedon innovative ideas, others are reinterpretationsof traditional family businesses.The Shopkeepers also introduces someof the personalities behind these excitingretail concepts. Many have been runningtheir shops for years but are only nowbeing recognized by a new generation ofconsumers for their acumen, integrity, andknowledge --from shoemakers who trulyunderstand their craft to culinary expertswho can differentiate between 200 types ofchocolate or cheese with their eyes closed.Some are such interesting characters thatthe chance to interact with them is reasonenough to attract potential customers.In the stores featured in The Shopkeepers, the customer is again king and can find a personal, quality retail experience that the internetsimply cannot provide. The book remindsus all of the value of exceptional service andof meticulously selected products which arebuilt to last and on which one can depend. Ifthey didn't exist already, they do now.Product Identifiers
PublisherDie Gestalten Verlag
ISBN-139783899555905
eBay Product ID (ePID)214696530
Product Key Features
Book TitleThe Shopkeepers: Storefront Businessesand the Future of Retail
AuthorSofia Borges, Robert Klanten, Sven Ehmann
FormatHardcover
LanguageEnglish
Publication Year2015
Number of Pages256 Pages
Additional Product Features
EditorRobert Klanten, Sofia Borges, Sven Ehmann
Country/Region of ManufactureGermany
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- 15 Sep, 2016
saw it bought it.
very happy with book if i can keep myfriends from walking of with it ! would be more pleased.Verified purchase: YesCondition: New
