Sangean HDT-20 could benefit from better design & build quality. We root for improvements.
My unit was swiftly dispatched from an Amazon Warehouse, new. It was packed well. The sound was acceptable on FM & HD radio as played through the RCA jacks. Operation controls were a tad awkward but adequate. The unit ran cool. The Toslink digital output port was disconnected from within or was otherwise faulty, necessitating returning the unit. The merchant was understanding & courteous. In my view, Sangean still has some quality control problems. I am grateful that they are 1 of 2 US companies manufacturing HD Tuners. I am hoping that they will soon make a component of better quality. I bought two Sangean radio tuners for family members. I still own an HDT-1, which misbehaved after 2 months. Sangean fixed it without hassle. After 8 years of service, the Toslink digital optical out on HDT-1, ceased functioning. I am unsure that it is worth repairing. A Toslink replacement and new lamp may be all that is required, in which case, this buyer will complete the repair himself. I hope that Sangean is listening to consumers about the design of their products. Competition from Tivoli Audio, Como Audio and Hi tech, USA built, DaySequerra is formidable.
Verified purchase: YesCondition: New