Product Information
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,Product Identifiers
PublisherTaylor & Francis LTD
ISBN-139781138412330
eBay Product ID (ePID)240041688
Product Key Features
Publication Year2017
SubjectWriting & Reading, Engineering & Technology, Marketing
LanguageEnglish
Publication NameThe Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
TypeReference
AuthorMadeline Bodin
Dimensions
Item Height229 mm
Item Weight454 g
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorMadeline Bodin