I have been in touch with this company twice and they have ignored me. We have been unable to get this tablet to connect to the internet properly so I haven't been able to use it. They should either get in touch with me or just give me my money back. My old tablet was brilliant and the only reason I had to get a new one was because the old one wouldn't charge anymore ( I have had it quite a few years ) which seems to be a fault with these tablets.