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Relationship Dynamics : Theory and Analysis by Michael Anniss and James Musgrave (1996, Hardcover)

Myrick Books and More (982)

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About this product

Product Information

How people interact with others, and even with products and markets holds the key to business success. In this book, the authors have created a model for line and staff managers to analyze the underlying structure and dynamics of employee and customer relations. A practical application of this theory called Relationship Analysis is then introduced which enables individuals and organizations to evaluate and change real-life situations in the workplace.