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Total Quality Management in Healthcare : From Theory to Execution by Dean H. Stamatis (1996, Hardcover)

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Total Quality Management in Healthcare: Implementation Strategies for Optimum Results (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES) by D. H. Stamatis Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less

About this product

Product Identifiers

PublisherMcGraw-Hill Professional Publishing

ISBN-100786309806

ISBN-139780786309801

eBay Product ID (ePID)386406

Product Key Features

Number of Pages336 Pages

LanguageEnglish

Publication NameTotal Quality Management in Healthcare : from Theory to Execution

Publication Year1996

SubjectTotal Quality Management, Health Care Delivery

TypeTextbook

AuthorDean H. Stamatis

Subject AreaBusiness & Economics, Medical

FormatHardcover

Dimensions

Item Height1.2 in

Item Weight28.9 Oz

Item Length9.3 in

Item Width6.3 in

Additional Product Features

Intended AudienceScholarly & Professional

LCCN96-001634

Dewey Edition20

IllustratedYes

Dewey Decimal362.1/068

SynopsisThis text explains the need for quality in healthcare, and defines quality from the healthcare professional's perspective. It provides guidance on appropriate strategies and implementation techniques, and includes a detailed discussion of ISO 9000 in healthcare. The impact of customer satisfaction is illustrated, and strategies are provided for a marketing approach to TQM in healthcare.

LC Classification NumberRA399.A1S73 1996