I bought one of these showers put in 2013 and just stopped working in jan25, I had no idea I could get parts for it until I got the new one. all the parts are listed on the back 2 pages the only thing that was wrong with the old one was the water stopped getting hot so I baught another the same model and fitted it myself, the electrics [turn off at the Main socket] just like fitting a plug 3 wires, and the pluming 1 fitting, unscrew the old one and fit the new one [turning off the water at the main stopcock before taking the old one out]