Giving and Receiving Feedback : Building Constructive Communication by Patti Hathaway (1997, Book, Other)
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GIVING AND RECEIVING FEEDBACK (CRISP FIFTY-MINUTE BOOKS) By Patti Hathaway **Mint Condition**.
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About this product
Product Identifiers
PublisherCrisp Publications, Incorporated
ISBN-101560524308
ISBN-139781560524304
eBay Product ID (ePID)681984
Product Key Features
Edition2
Book TitleGiving and Receiving Feedback : Building Constructive Communication
Number of Pages120 Pages
LanguageEnglish
TopicBusiness Communication / General, Operations Research, General, Management Science
Publication Year1997
FeaturesRevised
IllustratorYes
GenreLiterary Criticism, Computers, Business & Economics
AuthorPatti Hathaway
Book SeriesFifty-Minute Ser.
FormatBook, Other
Dimensions
Item Height0.4 in
Item Weight8.6 Oz
Item Length9.7 in
Item Width7.9 in
Additional Product Features
LCCN97-067423
Table Of ContentPart 1: How to Handle Receiving Critical FeedbackSection 1: What Is Critical Feedback?Parental Messages and Critical FeedbackGender, Self-Image and Critical FeedbackCounteracting Self-Criticism and Positive Self-TalkSection 2: Responding to Critical FeedbackTypes of Critical FeedbackThree Stages of Response to Critical FeedbackSection 3: Assertive Techniques to Deal with Critical FeedbackMy Personal Action PlanHelpful Hints on Handling FeedbackPart 2: How to Give Construction FeedbackSection 4: Steps for Giving Constructive FeedbackProviding Critical Feedback in PublicSection 5: Barriers to Giving Constructive FeedbackFactors Hindering Constructive FeedbackSection 6: Giving Constructive Feedback to Your Boss or ColleagueThree Ss of Providing Unsolicited FeedbackTurning Complaints into ProposalsSection 7: Giving Positive FeedbackGuidelines for Giving Positive FeedbackThe Dangers of Giving Positive Feedback in PublicPraising UpwardSection 8: Handling Recurring ProblemsThe Importance of Follow-UpPersonal Action PlanSection 9: Some Final Thoughts on Giving Constructive FeedbackWhen Not to Give Critical FeedbackSummary
Edition DescriptionRevised edition
SynopsisThis book will guide you through learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling special problems.
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