About this product

Product Identifiers

PublisherWiley & Sons, Incorporated, John

ISBN-100470339675

ISBN-139780470339671

eBay Product ID (ePID)70179275

Product Key Features

Book TitleGetting Even : the Truth about Workplace Revenge--And How to Stop It

Number of Pages240 Pages

LanguageEnglish

TopicOrganizational Behavior

Publication Year2009

IllustratorYes

GenreBusiness & Economics

AuthorThomas M. Tripp, Robert J. Bies

FormatHardcover

Dimensions

Item Height0.8 in

Item Weight15.2 Oz

Item Length9.3 in

Item Width6.3 in

Additional Product Features

Intended AudienceTrade

LCCN2008-041896

Reviews" Getting Even ...will disabuse you of many of the ways youthink of revenge. The book is filled with stories of revenge, andmany readers will find themselves feeling more sympathy for theperson seeking revenge than the person on the receiving end- infact, you might, like me, unexpectedly find yourself sometimescheering the revenge-seekers on. The book is a nice mix of theacademic and the populist [and] has so many anecdotes, it is veryeasy reading. It will alert you to the real story of revenge inyour workplace - perhaps even remind you of some of your ownefforts to get even - and hammer home that revenge is an everydayoccurrence when injustices are allowed to occur." ? Globe and Mail , April 22, 2009 "Don't buy this book if you think it's a good source of reallydevilish and totally untraceable ways to get the revenge you sototally deserve?the authors seem intent in decreasing theamount of revenge that gets expressed in our daily work lives.Managers, too, will learn how to nip workplace revenge in thebud?" ? Work Daze , February 19, 2009 "The authors find that, for many, workplace revenge is aboutjustice and restoring the balance of what they think is fair andright. The duo offers managers advice on how they can prevent theiremployees from seeking revenge. Grounded in 15 years of research,including more than 500 interviews with managers and workers abouton-the-job revenge and retaliation, Bies and Tripp use livelyanecdotes to illustrate the ways in which employees geteven." ?Georgetown University?s Blue and Gray ,February 23, 2009, "Not only will managers and employees find this information useful...most readers will find applications in their home lives as well..." (PublicNet.co.uk, February 24th 2009) "This is a useful book and well worth reading...It should prove to be a good investment of your precious time." (Professional Manager, July 2009)

Dewey Edition22

Dewey Decimal658.3/82

Table Of ContentPreface. 1. An Introduction to Revenge in the Workplace. 2. Peering into the Soul of Discontent: The Phenomenon of Revenge. 3. Three Triggers of Revenge: Why People Try to Get Even. 4. You Started It! The Mind Game Inside the Blame Game. 5. "I'm as Mad as Hell and I'm not Going to Take It Anymore!": Understanding the Motivating Power of Righteous Anger. 6. You Started It--But I'll Finish It! How People Get Even. 7. Preventing Revenge Before It Happens: Practical Advice for Managers--And Would-Be Avengers. 8. Moving Beyond Revenge: Don't Get Mad, Don't Get Even--Get Ahead. Bibliography. Notes. About the Authors. Index.

SynopsisWorkplace revenge is a perennial problem for businesses--Northwestern National Life Insurance has estimated that the annual cost of workplace aggression is $300 billion. Most employees experience the desire for revenge and are ready to settle their own scores at work when management wont enforce justice., Praise for Getting Even " Getting Even isnt just the most useful and engaging book ever written on revenge in the workplace. It is the best book Ive ever read about the root causes of destructive workplace behaviors and how to stop the vicious circles that hurt so many people and organizations." Robert Sutton, professor, Stanford University and author, The No Asshole Rule " Getting Even helps the reader address thorny organizational problems caused by the human desire for revenge. Leaders and managers in all organizations will benefit from the insights and practical recommendations for preventing or limiting the problems of revenge. Thus, Getting Even will help its readers manage the most common, if not only, cause of destructive conflict in organizations." David E. Morrison, MD, management consultant, Morrison Associates, Ltd. " Getting Even provides managers with the ability to see acts of revenge as signals about what ails their organization. Tripp and Bies provide an insightful framework that explains why ordinary employees engage in extraordinary acts of revenge. They convincingly document that revenge is typically not the act of the irrational few, but is the situationally-created behavior of normal human beings." Max H. Bazerman, Straus Professor, Harvard University and coauthor, Negotiation Genius "Ive used the valuable insights revealed in this book to counsel and advise all manner of clients including managers, small-business owners, human resources professionals, labor professionals, and employees. Understanding and implementing these concepts will undoubtedly improve every employment relationship. This book is a must-read!" Janet E. Taylor, attorney at law, focusing on employment and labor "Lets face it, weve all been there. Someone took the promotion that you deserved, put their name on the report that you did, belittled someone to the point of tears, or worse yet, drove you to tears. When these situations hit, youre usually less worried about getting ahead and more interested in getting even. But does revenge really solve anything? Thomas Tripp and Robert Bies have provided a practical guide for managers and individuals to understand the many causes of revenge, who is most likely to commit an act of revenge, and how to spot and defuse it before it happens." Jon V. Peters, president, The Institute for Management Studies, Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: What kinds of offenses result in revenge? Why do some victims respond more aggressively to harm than others? What role does the organization play in how victims respond to offenses? What's the best advice for managers who wish to prevent their employees from seeking revenge? Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole.

LC Classification NumberHD58.7.T742 2009