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ITIL Service Offerings Agreements Course 9789401801577

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Itil Service Offerings Agreements Course, Paperback by Pelle R Stock, ISBN 9401801576, ISBN-13 9789401801577, Brand New, Free P&P in the UK ITIL Service Offerings Agreements 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily learn This course gives you a