Picture 1 of 1

Stock photo

The Complete Idiot's Guide to Customer Service,Ron Karr, Don Blo - Picture 1 of 1

The Complete Idiot's Guide to Great Customer Service by Ron Karr, Don Blohowiak (Paperback, 1997)

Chiron_Media_Store (1110021)

99.5% positive Feedback

Price:

£4.06

Free delivery in 2-3 days

Estimated between Sat, 21 Jun and Mon, 23 Jun

Returns:

30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.

Condition:

Good

Author: Ron Karr, Don Blohowiak ISBN 10: 0028619536. Will be clean, not soiled or stained.

About this product

Product Information

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the Service Difference --service that genuinely pleases your customers and sets your organization apart from the pack. In this Complete Idiot's Guide you get: