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Incredible Customer Service by David Freemantle (Paperback, 1994)
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About this product
Product Information
Now out in paperback, Incredible Customer Service aims to tell the reader how to meet the ultimate test of successful customer service. This text shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top rate customer service.Product Identifiers
PublisherMcgraw-Hill Education
ISBN-139780077090081
eBay Product ID (ePID)86972638
Product Key Features
Number of Pages224 Pages
Publication NameIncredible Customer Service
LanguageEnglish
SubjectMarketing
Publication Year1994
TypeTextbook
AuthorDavid Freemantle
FormatPaperback
Dimensions
Item Height216 mm
Item Weight278 g
Item Width137 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorDavid Freemantle
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