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Fourth Generation Management: The New Business Consciousness by Brian Joiner (Hardcover, 1994)

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And that's only the beginning. Author:Joiner, Brian. Brave Little Train (Ladybird Little Stories) by Baxter, Nicola Hardback Book The. Book Binding:Hardback. The feel-good place to buy books. In 2002, World of Books was founded on an ethos to do good, protect the planet, and support charities by enabling more goods to be reused.

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Building upon the principles of W. Edwards Deming - the father of the quality movement - this book takes management practice and the next phase of the Quality Revolution into the 21st century. Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the Joiner Triangle , which provides readers with a conceptual framework upon which to build a new corporate culture - one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer; a scientific, databased approach to management; and the creation of long-term, team-spirited relationships both internally and externally - the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more.