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Service Quality : New Directions in Theory and Practice by Richard L. Oliver (1993, Trade Paperback)
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Price:
£3.97
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
Condition:
Author : Roland Rust. Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. Shrink wrap, dust covers, or boxed set case may be missing.
- Buy it nowService Quality: New Directions in Theory and Practice - Roland Rust
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About this product
Product Identifiers
PublisherSAGE Publications, Incorporated
ISBN-100803949200
ISBN-139780803949201
eBay Product ID (ePID)88521000
Product Key Features
Number of Pages294 Pages
LanguageEnglish
Publication NameService Quality : New Directions in Theory and Practice
Publication Year1993
SubjectMarketing / General, Customer Relations
TypeTextbook
Subject AreaBusiness & Economics
AuthorRichard L. Oliver
FormatTrade Paperback
Dimensions
Item Height0.8 in
Item Weight15 oz.
Item Length8.6 in
Item Width5.5 in
Additional Product Features
Intended AudienceScholarly & Professional
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