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Building Great Customer Experiences by Colin Shaw and John Ivens (2002, Trade Paperback)
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- Buy it nowBuilding Great Customer Experiences: 2002 by Shaw, Colin [Paperback]
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About this product
Product Identifiers
PublisherPalgrave Macmillan The Limited
ISBN-101403939497
ISBN-139781403939494
eBay Product ID (ePID)89082719
Product Key Features
Number of PagesXvi, 224 Pages
LanguageEnglish
Publication NameBuilding Great Customer Experiences
Publication Year2002
SubjectLeadership, Customer Relations, General, Management, Strategic Planning
FeaturesRevised
TypeTextbook
Subject AreaPsychology, Business & Economics
AuthorColin Shaw, John Ivens
FormatTrade Paperback
Dimensions
Item Height0.5 in
Item Weight13.6 oz.
Item Length10 in
Item Width6.2 in
Additional Product Features
Edition Number2
Intended AudienceScholarly & Professional
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