When I saw this watch it was significantly reduced in price because the mineral crystal had very deep scratches. It shipped within a reasonable time from Japan and was exactly as pictured in the ad. I tried to polish out the damage with Polywatch Glass but the scratches were much too deep. The next step was to order a low dome mineral crystal replacement for $12.00 and install it. I also removed the stainless bracelet and installed a "Bond" NATO strap to make it a little different style than the Explorer. I have not stopped smiling. It not only looks and wears like my Rolex Explorer, it keeps time within 5 seconds a day. I would trust this seller to buy from them again.