What's the Secret? : To Providing a World-Class Customer Experience by John R. DiJulius and John R. DiJulius III (2008, Hardcover)

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ISBN-13: 9780470196120, 978-0470196120. What's the Secret?. Format: Hardback.

About this product

Product Identifiers

PublisherWiley & Sons, Incorporated, John
ISBN-100470196122
ISBN-139780470196120
eBay Product ID (ePID)90864485

Product Key Features

Book TitleWhat's the Secret? : to Providing a World-Class Customer Experience
Number of Pages336 Pages
LanguageEnglish
TopicCustomer Relations
Publication Year2008
IllustratorYes
GenreBusiness & Economics
AuthorJohn R. Dijulius, John R. Dijulius Iii
FormatHardcover

Dimensions

Item Height1.1 in
Item Weight18.4 oz.
Item Length9.3 in
Item Width6.3 in

Additional Product Features

Intended AudienceTrade

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