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Improving Public Management by Les Metcalfe, Sue Richards (Paperback, 1990)

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ISBN-13: 9780803984004, 978-0803984004. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change.

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Examining ways of improving public administration, this book looks at management and efficiency in government, decentralization, statistics and the role of statisticians, the efficiency of efficiency and the influence of the marketplace. The author lists developments in the field, such as the creation of agencies for operational management within the civil service and the establishment of a framework for the relationship between strategic policy makers and the management of operations.